A few weeks ago I had the pleasure of attending a regional meeting launching our fall products. I was pleased to have some of our team members representing us. I got to present the new fall line up to the group, and brought some home made Caramel Pecan Brittle from the recipes in our new fall catalog. It was a sweet way to showcase our new Sweet Traditions line.
One of my favorite quotes from the evening is "The fortune is in the follow up". I think we often grab our money and run and forget to take great care of our customers. I'm going to work harder at following up with my customers so I can keep them coming back to me.
We had a great presentation about Gold Canyon's Prayer Child foundation. It is important for us to be aware and share what we know with our friends, guests, hosts and customers. It was stressed to push the Prayer Child line by selling at least one at every party. One of the demonstrators in attendance has applied for assistance from the Prayer Child Foundation for a special friend of hers. The program is close to home, there to help and we need to be supporting it.
Notice my pose, I'm trying to show off the Prayer Child Bracelet I won in the raffle at our meeting! It is the new 2009 addition to Gold Canyon's jewelry, silver with a chunky dangling heart, designed exclusively for the Prayer Child Foundation. Buy yours for $75 at http://www.prayerchild.org/. Profits benefit the foundation for children in need. It goes with everything from t-shirt & jeans to dresses and is a great conversation starter for your business!We received a BOOKING handout I wanted to share with you. Everything in your Gold Canyon business starts when you book a selling appointment. From it comes sales, more bookings, regular customers and new team members. So your first step is to PACK YOUR CALENDAR! When you are writing on your calendar, you are writing in your checkbook!!! All you have to do is simply follow the suggested outline below. Then BELIEVE, WORK, FOLLOW THROUGH and IT WILL HAPPEN!
1. Make a list of every person you can imagine, to ask about giving them an opportunity to introduce their friends to our fabulous new products and scents.
2. Set aside one hour a day, your "Power Hour", each day of the week to work on the phone. Call each person to tell her you are participating in a special program and your assignment is to introduce at least five people this week to our fabulous new products and fragrances. Then ask for a date, giving her a choice (Tuesday night or Thursday night). Next, tell her to please share her Gold Canyon experience with five to ten friends and how she can receive free products. Explain our Host program and current monthly promotions. BOOK HER and then call your next prospect.
3. It is imperative that every one of your customers receives at least one phone call per catalog cycle. Seasonal changes in fragrances and updates in new products make it a vital service on your part as their PROFESSIONAL DEMONSTRATOR. Call and book a home or catalog party by offering the opportunity to earn free products or invite them to your open house.
4. The best possible place to book a party is at your party or open house. Your goal is to always book two selling appointments, one to replace the appointment you just had and one to grow on! Leaving a selling appointment without your 2 bookings is like walking out of your host's home and leaving money on the table. I would be much more excited about a $150 party with two bookings than a $400 party with no bookings. BOOKINGS ARE THE LIFELINE OF YOUR BUSINESS!
5. There are many other ways to book, however, the KEY to each and every approach is simply ask and expect a YES! The worst possible result you will get is a "no" and believe it or not, that will not injure or disable you unless you let it. A "no" is not a terminal situation, unless you want it to be.
These are our regional leaders, Senior and Gold Managers from Tucson. L-R Dana, Toni, me, Kathleen Quirk (home office), Kim, Lisa
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